• An evaluation of the need for substance abuse services is made at intake by eligibility staff. Because cooperation with substance abuse pre-screening, assessment, and treatment services is a condition of receiving GR, all substance abuse-related services are generated/tracked/monitored by eligibility staff. 

 
• If an individual is in substance abuse treatment, the GROW system will reflect this. Participation in a substance abuse treatment program counts towards the weekly participation requirement. 

 
• If the participant requests substance abuse services or if it is determined that an evaluation is needed, the participant is to be referred to eligibility staff for pre-screening. 

 
• The need for domestic violence and mental health services is evaluated during Orientation/Job Skills Assessment and Vocational Assessment.  Also, a participant can request supportive services at any time.  This is determined in the GROW program. The evaluation includes:

 
• A mental health screening; and

 
• Self-declaration/request for domestic violence services.

 
• Domestic violence and mental health supportive services are optional. The participant may choose whether to accept them, when offered. If the participant agrees to accept these supportive services, they become part of the ABP 1463, Activity Assignment and, therefore, become mandatory.

 
• Participation in supportive services counts towards the weekly participation requirement. Concurrent participation in supportive services with another activity is limited to 20 hours per week.
• GROW service providers can refer participants back to the GROW Case Manager for supportive services via the ABP 4026, Identification of Participant with Supportive Services Needs, form.

• Mental Health
  
  • Participants screened as potentially in need of mental health services are offered referrals for clinical assessment. The Department of Mental Health (DMH) conducts the clinical assessments for all offices except Civic Center and Lancaster. Community and Senior Services (CSS) conducts the clinical assessments for Civic Center; the Department of Health Services (DHS) conducts the clinical assessments for the Lancaster District.
  
   
  • The results of the clinical assessment will be faxed to the Case Manager on the ABP 1466, Clinical Assessment Provider Referral.  If treatment is recommended:
  
   
  • DMH's Clinical Assessor will schedule the appointment with the service provider, indicate the provider name, location, and appointment date on the ABP 1466, and fax the ABP 1466 to the Case Manager.
  
   
  • CSS' Clinical Assessor (for Civic Center) will indicate on the ABP 1466 that treatment is recommended, returning the ABP 1466 to the Case Manager to make a referral for treatment to the local DMH office.
  
   
  • DHS' Clinical Assessor ( Lancaster) will indicate on the ABP 1466 that treatment is recommended and fax the ABP 1466 to the Case Manager. The Case Manager will make a referral for treatment to the local DMH office.
  
   
  • Participants have a right to a third party clinical assessment if they do not agree with the clinical assessor's results.
    
    
  •  If treatment services are recommended and accepted by the participant, referrals are made to treatment service providers.
    
    
• Domestic Violence
  
  • Participants requesting domestic violence services are offered referrals for services, including counseling, legal services, transportation and other available services.
    
    
  • Participants residing in emergency domestic violence shelters should not be required to attend Orientation, if it presents a risk to the participant.
    
    
  • Domestic violence service providers can make reverse referrals via the ABP 127, GROW Domestic Violence Services Verification form.
     
• Substance Abuse
  
  • If the participant requests substance abuse services or if it is determined that an evaluation is needed, the participant is to be referred to eligibility staff for pre-screening.

CASE MANAGER DUTIES

• At Orientation/Job Skills Assessment, evaluate the need for supportive services: 
  
  
  • Domestic Violence
    
    • Inform participants about the availability of supportive services for victims of domestic violence, giving them an opportunity to self-disclose their need for these services.
     
    • If the participant opts for the services, using the Provider Inventory on the GROW system, telephone the provider to schedule an appointment with a domestic violence provider, and refer the participant with an ABP 1467, Supportive Services Referral.
      
      
    • If notified by a domestic violence service provider that a participant is unable to attend Orientation because the participant is residing in an emergency DV shelter, update the GROW system to reflect the participant as a "show" for Orientation. Open a DV component with an end date of 45 days from the date of entry in the shelter and update the GROW computer system with the participant's new address.
      
      
    • If notified by a domestic violence service provider via the ABP 127, GROW Domestic Violence Services Verification form that a GROW participant is receiving domestic violence services, verify current registration in GROW and open a domestic violence component in the GROW computer system within one business day of receiving the ABP 127. If participation is less than 20 hours per week, assign to a concurrent GROW activity to meet the weekly participation requirements, unless specified otherwise by the DV services provider, and issue other supportive services, as appropriate.

      Complete the ABP 127, Section D (indicated as "For DPSS Use Only"), and return to service provider within five business days.
      

     

  • Mental Health
    
    • Screen all participants for potential employment barriers due to an emotional or mental disorder. 
    
    
    • For participants screened as needing further evaluation:
    
    
    • For all districts (except Civic Center and Lancaster), telephone the central appointment number (1-213-639-6777) to schedule an appointment with a DMH Clinical Assessor.   Refer the participant with an ABP 1466.
    
    
    • For Civic Center District, telephone 1-213-974-0234 to schedule an appointment with a CSS Clinical Assessor. Refer the participant with an ABP 1466.
    
    
    • For Lancaster District, telephone 1-661-945-8458 to schedule an appointment with a DHS Clinical Assessor. Refer the participant with an AB 1466. 
    
     
    • When the ABP 1466 (from Clinical Assessor) indicates mental health services are appropriate, refer the participant to treatment services with an ABP 1467.
     
    • For all districts except Civic Center and Lancaster: The ABP 1466 from the Clinical Assessor will indicate the service provider, location, and appointment date.
    
    
    • For Civic Center and Lancaster Districts: The ABP 1466 from DHS' Clinical Assessor will recommend treatment, but the Case Manager will contact the local DMH office to schedule an appointment date. 
      
      
  • During vocational assessment, the need for mental health and domestic violence services is evaluated. If the employment plan identifies any barriers to employment, make appropriate supportive services referrals, as described above. 
  
   
  • Authorize transportation, as needed.
    
    
  • Complete/Update ABP 821, GROW Case Manager Checklist.
  
   
  • If an individual is in a supportive services activity for less than 20 hours a week, a concurrent assignment to the next appropriate activity is made. The individual's weekly participation in the two activities must equal 20 hours.
  
   
  • Progress reports are required every 30 days and will be generated automatically to the participant by the GROW computer system.
  
   
  • If the participant drops out or is not progressing satisfactorily, the GROW system will automatically put the case into noncompliance and schedule a predetermination hearing with the Case Manager. 
  
   
  • At the predetermination hearing: 
  
   
  • If there is good cause for not progressing, return the participant to the activity. 
  
   
  • If the participant dropped out without good cause (and this is the first instance of noncompliance), return the participant to the activity.

RESULTS

Upon an evaluation that supportive services are needed, the outcomes should include:

• The participant and Case Manager signed the ABP 1463, Activity Assignment.

 
• A referral for mental health assessment/treatment or domestic violence services was made.
  
  
• The GROW computer system was updated to reflect participants as "shows" for Orientation and a domestic violence component was opened.
  
  
• A domestic violence component was opened, supportive services were issued and the domestic violence reverse referral form was completed and returned to the service provider.
   
• Transportation was authorized.

 
• The supportive services assignment screen was completed on the GROW system.

 
• Participants attending supportive services for less than 20 hours each week were assigned to a concurrent activity. 
• Upon receipt of the ABP 4026 form, the GROW Case Manager shall ensure that:

    - participant's supportive services needs were evaluated; 

    - appropriate supportive services referrals were made; 

    - GROW computer system was updated, and 

    - the ABP 4026 form was completed and returned to the GROW service provider.