| 1. |
Question: |
When the participant is
returned to the case manager on day one of JSPC because he/she is
not dressed appropriately, and suitable clothing was not found in
the boutique, how does the case manager issue work-related expenses
that day?
|
|
Answer: |
The case manager updates GROW, completes
an ABP 296 to the EW and requests an on-line issuance via LA FAIR.
|
| 2. |
Question: |
What is the process when
a participant does not provide a receipt for money issued for work-related
expenses? Is there an overpayment? Does the case manager put the
participant into noncompliance?
|
|
Answer: |
Participants are required to provide
receipts for all work-related expenses except transportation within
30 days of issuance. A CMA appointment should be scheduled for
the participant to provide verification. The GCM will then control
for compliance and if the appointment is not kept, the GCM is
to initiate the noncompliance action. The GROW clothing allowance
is issued to ensure the participant is appropriately dressed for
job interviews. Should the participant fail to use the funds for
the intended purpose, he/she still must comply with GROW activity.
The participant should be advised that failure to appropriately
dress for a job interview will result in noncompliance action.
A GROW overpayment collection process is in development.
|
| 3. |
Question: |
Does GROW provide transportation
funds for employed participants until they receive their first check?
|
|
Answer: |
An allowance for transportation to
and from work is allowable pending receipt of a first paycheck.
GROW policy will be updated to reflect this.
|
| 4. |
Question: |
When and how is the PA
19 used?
|
|
Answer: |
The PA 19 (Memorandum to District
Cashier) is used to issue cash or tokens/tickets to the applicant/participant
in the district office.
|
|
5.
|
Question:
|
What
is the policy when a GROW participant says he/she lost or was robbed
of their bus pass or money for transportation/work related expenses?
|
|
|
Answer:
|
Issuances for transportation
or other work related expenses cannot be replaced once the participant
has cashed the check.
|
|
6.
|
Question:
|
If
a participant must take two different transit systems to attend
their activity, can the case manager authorize the amount to cover
two bus passes, or cash only, to cover the other bus lines?
|
|
|
Answer:
|
Yes. The case manager
can authorize the amount to cover two bus passes. Refer to the
Intranet case management instructions (Work-related Expenses)
on this issue.
|
|
7.
|
Question:
|
Can
the benefit pick-up date be changed to the 1st of the month for
participants in long-term activities who cannot wait for their pick-up
date to get their bus pass money?
|
|
|
Answer:
|
No.
Bus tokens must be issued to cover the period prior to the participant's
benefits pick-up date. |
